Solve Disney Plus Black Screen Issue on Smart TV

Today’s article is about the Disney Plus Black Screen Issue on Smart TV; 6 Easy Fixes! Because of its vast collection of films and TV shows Disney Plus’s paid customers have increased from 92 million in 2020 to 118.1 million up to this date. Disney Plus has over 600+ movies and 7000+ TV shows in its collection and it is available on web browsers, smartphones, and smart TVs. Even if the application is working well sometimes users come up with issues.

There are some steps mentioned on the following page that you can follow to fix the Disney Black Screen Issue on Smart TV if you are having this problem.

How to fix Disney Plus Black Screen Issue on Smart TV?

There are several things you can do to resolve this issue. Just go through the fixes one by one. And there are some bonus points in the FAQ section!

Restart Your Smart TV

The majority of the problems that occur on electronic devices can be fixed by restarting and most Disney Plus users got solved their black screen problem by doing that. To do that you first need to turn off the TV after closing all applications. After a while turn on the TV and restart the Disney Plus application and check whether the Disney Plus Black Screen Issue on Smart TV happens or not.

Check for Disney Plus servers

Since Disney Plus uses several servers to operate and sometimes servers can cause problems. So the Disney Plus Black Screen issue on smart tv problem may be a result of a server issue and it is better to check before doing anything further.

Check for Internet issues

Internet is always the main cause of most problems in the technological world so if there is a connection issue it will not only make issues to the Disney Plus server but also to other internet-based services. Always it is better to check the internet issues before doing anything else.

Check Internet speed

If there is a low connection problem, it may cause a black screen on the Disney Plus service. Because when the traffic is higher the downloading speed may be reduced and it will affect the Disney Plus services and cause a black screen. Check for the internet speed to make sure there are no problems in this regard.

Restart your Router or Modem

After the above steps it is still showing the Disney Plus Black Screen Issue on Smart TV, please turn off the router or the modem you use and turn it on after a few minute’s time. Because sometimes routers and modems may cause problems with signal strength and restart may solve those problems.

Uninstall and Reinstall the application

Sometimes the black screen may be a result of a less compatible version of the software with your device. Also, the newest update of the application may have some fixes to this issue which previous versions had. So it is always better to use the latest version on any application because it helps us to overcome technical issues.

After trying all those above methods, if the Disney Plus black screen issue on smart TV still occurs it is better to contact the Disney Plus technical team for further assistance. They will definitely help you with this problem as soon as possible.

FAQ

Disney plus black screen in Chrome

If you have encountered a black screen issue when accessing this service through the google chrome browser just change your IP address to a google DNS address

Disney plus black screen on login

Please check there your antivirus software, content filter, and proxy accelerator pop-up blocker. If it is enabled, please disable those and try it again.

My Disney plus screen is green!

When you are using a monitor or a tv that uses the RGB color format this generally occurs.

Disney plus black screen in Zoom

The Zoom screen turns black when sharing the Disney screen when there is insufficient Ram memory. Make sure zoom has permission to the camera and check your OS supports both Zoom and Disney.