The Disney Plus protected content license error is being troubling its users for quite a while up to now.
When does it occur?
Users came up with this issue while they were accessing the Disney Plus services through the website. Among those users, the majority users are VIP subscribers of Disney Plus. The other users have stated that they came up with this issue while accessing the content of the Disney Plus service and the remaining users stated that they came up with it when accessing some particular content.
What does this article do?
If you too have been affected by this issue, you are on the right track to fix it. In this article, there are easy methods to solve Disney Plus protected content license errors and you just need to follow these steps carefully.
Explanation of Disney Plus Protected Content License Error
Most users who come up with this issue are users of Roku devices. Also, it is a result of content having a protected license. This error occurs when Disney Plus detected the media being played is protected by DRM requirements and it detects a cable, router, or some other item in your setup is not supporting the play of DRM-protected media.
How to fix Disney Plus Protected Content License Error?
If you are in search of a method to solve Disney Plus Protected Content License Error in a quick and easy way, this is it. Please follow the directions given in the following section.
Testing the network connection
First, you have to check your internet connection because it might be the reason for this error. If it causes that it will automatically restart the Roku device and it will cause the Disney Plus protected content license error in the device.
Change your HDMI cable if required
Sometimes HDMI cables are causing this problem and it is better to make sure before we are going forward. So check the cables to see whether they are working properly or not. If it is the cause of this problem, then please replace the old cables because they may not be supporting the HDCP anymore. That is one of the causes of this issue.
If the above methods don’t work on your device, you can reset your factory settings. To do that please follow the steps given
- Go to the settings and choose advanced system settings.
- Then you will find an option called factory reset to reset your settings and click on it to do the reset.
Other Ways to solve Disney Plus protected content license error
In case the above methods are not working you can follow the following method to fix the issue.
- You can try disconnecting and reconnecting the HDMI cable on both ends.
- Use a different HDMI port on the TV.
- Try reversing both ends of the HDMI cable.
- You can connect the streaming device directly to the TV bypassing the cables while using the stereo or receiver.
- Go to the network settings and turn off IPv6 and turn on IPv4.
Disney Plus Tech Support
In case all the above methods don’t work you can contact the Disney Plus tech support center for further assistance.
You can reach them at 888-905-7888 number.
Frequently Asked Questions
Why does Disney plus say protected content license error?
It is because Disney Plus detected the media being played is protected by DRM requirements and it detects a cable, router, or some other item in your setup is not supporting the play of DRM-protected media.
Disney plus protected content license error fix
You may encounter this error because the contents of the application are corrupted and the application is failed to execute the essential modules to work. In this case, re-installing the app may solve this problem.
What is error code 91 on Disney Plus?
This happens when the Disney Plus system detects suspicious activity from a particular IP address. Causes of this problem are repeated failed attempts of login, repeated failed attempts of payment update, or slow internet connection.
What is error code 142 on Disney Plus?
This means that there is an internet connection issue to be solved and once it is solved this error will stop appearing.